“How much will it cost to recover my CCTV footage?” is usually the first question we’re asked, and it’s a fair one — CCTV recovery pricing varies more than people expect, because the DVR/NVR drive’s condition matters more than the storage size. Here’s an honest breakdown of what drives the cost up or down.
Logical failures cost less
If the drive is mechanically healthy and the issue is accidental deletion, formatting, or file system corruption from a power cut, recovery is comparatively quick and less expensive — usually a single diagnostic and extraction pass.
Physical failures cost more
If the drive is clicking, not spinning up, or was damaged by a power surge, recovery needs a controlled lab environment and sometimes donor parts. This is more involved and priced accordingly, but it’s still often successful — physical damage does not automatically mean the footage is gone.
Other factors that affect the price
- How much footage you actually need (a specific date range vs. the entire drive)
- The DVR brand’s file format — some proprietary formats take more work to parse than others
- How full the drive was and how long ago the footage was overwritten, if at all
- Whether the drive needs a physical repair before data can even be read
Why we don’t quote a price over the phone
Any provider quoting an exact price before seeing the drive is guessing. What we do instead: pick up the drive, run a full diagnostic, and tell you exactly what’s recoverable and what it will cost — before you pay anything. You only pay once you’ve verified the footage is there via video call, remote session, or screenshots.
Based in Kolkata and covering Kalyani, Nadia and nearby areas, RecoverEX offers free diagnosis on every CCTV/DVR recovery job. Call +91 6290233690 or message us on WhatsApp for an honest assessment.